Shipping & Handling

The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are China-based, our shipping and handling times can vary and we are therefore unable to offer next day delivery.

Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.

-For US-based deliveries we use epacket which is a US postal service product which typically takes 7-14 days. For other international deliveries the shipping time may vary.

 

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.

 

Our Commitment to Next Day Delivery

At Modernacity, we are dedicated to providing exceptional service and ensuring a seamless shopping experience for our customers. As part of our ongoing efforts to enhance our services, we are actively working towards offering next day delivery.

What is Next Day Delivery?

Next day delivery means that once your order is placed and confirmed, we strive to have it delivered to your doorstep within the next business day. This service is designed to provide you with faster access to the products you need, eliminating unnecessary waiting time.

Why Next Day Delivery?

We understand the importance of convenience and efficiency when it comes to online shopping. By implementing next day delivery, we aim to:

  1. Enhance Customer Satisfaction: We want to exceed your expectations by providing speedy delivery, allowing you to receive your orders in a timely manner.

  2. Improve Accessibility: Next day delivery ensures that the products you need are readily available and can be delivered to you promptly, saving you time and effort.

  3. Stay Ahead of the Competition: We strive to remain at the forefront of our industry by embracing innovative solutions. Next day delivery is one such initiative that sets us apart and demonstrates our commitment to customer service.

Our Progress and Timeline

We are actively working towards implementing next day delivery as part of our service offerings. While we are committed to achieving this goal, it may take some time to fully implement and optimize the necessary processes and logistics.

We appreciate your patience and understanding during this phase of development. Rest assured that our team is diligently working towards making next day delivery a reality for our valued customers.

Stay Updated

To stay informed about the latest updates on next day delivery and other exciting developments, we encourage you to subscribe to our newsletter or follow us on social media. By doing so, you'll be among the first to know when this service becomes available.

Contact Us

If you have any questions, suggestions, or feedback regarding our delivery services or next day delivery, please feel free to reach out to our customer care team. We are here to assist you and provide any information you may need.